| |
PRIVACYSTATEMENT
(Last update: June 6, 2007)
Groupe Lépine is dedicated to providing you with superior service while protecting your privacy and safe guarding your personal information. Any information that we collect will be used for the sole purpose of assessing your housing needs.
How your information is used:
As part of our established relationship with you, we will use and retain your personal information for the following purposes:
- To respond to your requests for product
information.
- To complete business transactions
with you and to provide appropriate levels of service
following the completion of a transaction, such as a
suite rental, lease or sale.
- To share personal information that
we collect with other service providers, such as utilities,
banking institutions and credit agencies, as well as
trades and contractors, etc. who perform various functions
to assist in our delivery of service to you.
- We may also be required to provide
personal information to third parties for legal or regulatory
purposes.
- From time to time, we may provide
personal information to a third party in order to conduct
customer satisfaction surveys.
- We may use personal information at
an aggregate level to improve the quality and efficiency
of our products and services and to enhance our marketing
efforts.
- We may share your personal information
within Groupe Lépine to cross promote products and services
which we believe will be of interest to you.
We prohibit the sale, transfer or
sharing of personal information with third parties for any
other purposes than those identified, without your consent,
unless it is required by law. We retain personal information
only for as long as is necessary for the fulfillment of those
purposes, subject to legal requirements.
When we collect personal information from you, we will make you aware of the
purpose(s) for collecting, using or disclosing the information and obtain your
consent in an appropriate fashion consistent with the sensitivity of the information.
In some circumstances, such as where we want to use personal information for
a purpose that was not previously identified, we could seek your consent after
your personal information has been collected but before our use for that purpose.
In limited circumstances, as permitted or required by law, we may collect, use
or disclose personal information without the knowledge or consent of the individual.
These circumstance may include: (a) personal information which is publicly available
as defined by regulation; (b) circumstances where collection or use is clearly
in the interests of the individual and consent cannot be obtained in a timely
fashion; (c) to investigate a breach of an agreement or a contravention of a
law; (d) use or disclosure to act in respect of an emergency that threatens the
life, health or security of an individual; (e) disclosure for debt collection;
or (vi) disclosure to comply with a subpoena, warrant or court order.
If you wish to "opt-out" of receiving certain informational and promotional
materials from us or you wish to withdraw your consent with respect to a particular
use or disclosure of your personal information, you may do so at any time by
sending your written request to the address shown bellow. Please note that this
may limit our ability or prevent us from providing you with the products or services
you desire. We will rely on you to provide us with any changes in your
personal information by writing to the address shown bellow.
Appropriate measures are in place to protect the privacy of your personal information
against loss, misuse or unauthorized access. Our staff members are sensitive
to the nature of the personal information you have entrusted them with.
Groupe Lépine reserves the right to amend this statement from time to time, so
we encourage you to periodically check our web site at www.groupeLepine.com for
the current version.
You can contact us at the following address:
Groupe Lépine
300 March Road Suite 300
Ottawa, Ontario
K2K 2E2
Or Reach
us by Email
|
|
|
|
